
The Money Store
The Money Store Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Money Store has 1.5 star rating based on 21 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Friendliness.
Cons: Worst mortgage company, Bad management, Business practice.Recent recommendations regarding this business are as follows: "never use money store, it mess up my refi and a friend of my refi", "Stay away from this company, they could care less", "We just refinanced Fed, 2021. I would not recommend The Money Store".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Money Store has 1.5 star rating based on 21 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Friendliness.
Cons: Worst mortgage company, Bad management, Business practice.Recent recommendations regarding this business are as follows: "never use money store, it mess up my refi and a friend of my refi", "Stay away from this company, they could care less", "We just refinanced Fed, 2021. I would not recommend The Money Store".
Most users ask The Money Store for the refund as a solution to their issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Horrible service liar
Preferred solution: Full refund
User's recommendation: never use money store, it mess up my refi and a friend of my refi
Need information
Preferred solution: Apology
Need payoff for deceased brother's home
User's recommendation: Stay away from this company, they could care less
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFrustrated with their service
Preferred solution: Deliver product or service ordered
User's recommendation: We just refinanced Fed, 2021. I would not recommend The Money Store
Terrible Service and communication. Unwilling to work efficiently.
- Worst mortgage company
- Bad management
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed 2019 IRS paper for taxes
Preferred solution: Deliver product or service ordered
Pissed
3 weeks of wasted time and energy
- Friendliness
Do not recommend
Just completely incompetent
The Money Store - Review in Loans and Mortgages category
Jay Boetscher, The Rehabman: Worst Loan Officer
I went with Jay Boetscher, whose real name is John Benedict Boetscher of The Money Store and also goes by MLD Mortgage after talking with Vince Liguori and Michael Doerr. Jay Boetscher, Vince Liguori, and Mike Doerr are the most incompetent loan officers around where Jay Boetscher, Vince Liguori and Michael Doerr should not even be in the business. Jay Boetscher calls himself the Rehabman which is a total joke. His stuttering is enough to drive you anyone crazy. Vincent Ted Liguori is a real wanna be who does not know anything about the mortgage business and is one of the most incompetent people I have ever met. Michael Doerr does not return phone calls and the way he snorts when he talks seems like he is snorting coke. They responded to my request for a quote from the most false FHA 203k course they taught. A total joke. Although many others offered the same rate, they promised to beat any fees another lending gave me and said they would close in 30 days. They were smooth talkers and delivered nothing but a nightmare.
I'm a Senior VP at a financial services company and know this industry. I obtained all the legal documentation needed. I had an unlimited rate lock and a GFE. I spent $475 getting an appraisal as well as the $1600 I lost in interest over the eight months it took them to not close.
I contacted them every other day for nearly five months and kept receiving the reponse my loan was in underwriting and Illinois is different. They finally quit responding. I filed a BBB complaint and after 90 days of not responding, they finally responded telling me they would give me the rate, but I was going to have to pay 2% of my loan to get that rate. It was over $5000 in fees at this point.
Seth Kreiner from their law firm Kreiner and Kreiner explained to me they were not going to loose money on the deal. He was not willing to cooperate or give me any compensation for my loss. I did contact a lawyer and he did tell me I had a case, but by the time I paid him, it would not be worth the time or effort.
Breach of contract! Run from MLD Mortgage and The Money Store and Jay Boetscher, Vince Liguori, and Michael Doerr. You also have this clown by the name of Joseph Michael Savino who goes by Joe Savino and is the branch manager of Directors Financial Group and Jay Boetscher calls him his partner. I gave them over six months for them to respond to me and now I will be letting anyone I know about this experience so they are sure they do not work with MLD Mortgage or The Money Store and stay aware from Jay Boetscher who goes by The Rehabman, Vince Liguori who has probably never taken a shower all year, and Michael Doerr who is a coke head, and Joe Savino. These guys are shysters and are up to no good and should be indicted for mortgage fraud.
- Scammers
- Incompetent
- Worst mortgage company
The Money Store - Customer Care Review
- Business practice
Jay Boetscher, The Rehabman
This review is totally fabricated by a disgruntled former employee. It comes from an anonymous source because it's made up.
Unfortunately he has a severe {{REDACTED}} problem and has no business so he spends his time with this type of nonsense. I hope get's the help he needs. I went with Jay Boetscher, whose real name is John Benedict Boetscher of The Money Store and also goes by MLD Mortgage after talking with Vince Liguori and Michael Doerr. Jay Boetscher, Vince Liguori, and Mike Doerr are the most incompetent loan officers around where Jay Boetscher, Vince Liguori and Michael Doerr should not even be in the business.
Jay Boetscher calls himself the Rehabman which is a total joke. His stuttering is enough to drive you anyone crazy. Vincent Ted Liguori is a real wanna be who does not know anything about the mortgage business and is one of the most incompetent people I have ever met. Michael Doerr does not return phone calls and the way he snorts when he talks seems like he is snorting coke.
They responded to my request for a quote from the most false FHA 203k course they taught. A total joke. Although many others offered the same rate, they promised to beat any fees another lending gave me and said they would close in 30 days. They were smooth talkers and delivered nothing but a nightmare.
I'm a Senior VP at a financial services company and know this industry. I obtained all the legal documentation needed.
I had an unlimited rate lock and a GFE. I spent $475 getting an appraisal as well as the $1600 I lost in interest over the eight months it took them to not close.
- Made up story
Jay Boetscher
The Money Store Mortgage Review
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Not a good company to deal with